Monitor your online reviews to keep your reputation strong

by | Reputation Management

Sheryl Henricks

Sheryl Henricks

Blogger and Content Creator

The Daily Buzz: Welcome to a valuable resource designed for professionals and enthusiasts alike. Here, you will find concise yet comprehensive blog posts that delve into the world of online marketing.

With a focus on the most current trends, tools, and techniques, the Daily Buzz aims to inform and educate readers about strategies that truly work.

Whether you’re a seasoned marketer seeking the latest insights or a business owner looking to enhance your online presence, the Daily Buzz offers relevant content tailored to your needs. Explore the dynamic landscape of online marketing with us, and empower your business to thrive in the digital age.

Join the Daily Buzz community today, and stay ahead with real-time updates on the strategies that are shaping the future of online marketing.

Popular Posts

Local Hardware Store Marketing Unveiling Growth Secrets
Local Hardware Store Marketing Unveiling Growth Secrets

Hey there, fellow hardware store enthusiasts! 🛠️ If you own or manage a local hardware store, you know that competition can be tough. But fear not! We’ve got your back with some fantastic marketing insights to help your store shine in your community.

In this blog post, we’re diving deep into the world of “Local Hardware Store Marketing.” We’ll share proven strategies, creative ideas, and tips that will not only boost your store’s visibility but also build a loyal customer base.

Ready For Massive, Unstoppable Growth With Brand Visibility?
Ready For Massive, Unstoppable Growth With Brand Visibility?

Are you striving to amplify your brand visibility in an increasingly competitive market? Dive into our in-depth guide that explores the multifaceted approaches successful brands employ, from building robust marketing strategies to leveraging social media’s power. By drawing upon diverse case studies, we provide practical, results-driven strategies to bolster your brand’s visibility and recognition, no matter your business size or industry.

How To Cultivate Customer Relationships For Spectacular Growth
How To Cultivate Customer Relationships For Spectacular Growth

In this blog post, we explore powerful strategies for cultivating strong customer relationship bonds to drive sustainable business growth. By focusing on defining your unique value proposition, conducting thorough market research, crafting a tailored marketing strategy, staying actively involved, and leveraging technology, you can attract and retain customers while positioning your business for long-term success. Discover how to create personalized experiences, analyze data-driven insights, and build lasting relationships that turn customers into loyal advocates. Embrace these proven methods to unlock your business’s full potential and thrive in today’s competitive landscape.

Follow me

Monitor your online reviews to keep your reputation strong

Did you know that directory websites like Google Places, Bing Local and Yelp allow your customers to leave reviews of your business online. This means it’s vital to that your company has a plan to monitor and address reviews.

How is your company monitoring your online reputation.

Get the facts.

Do Not Overreact to Negative Online Reviews

“Oh No… My business just got a scathing review on Google+ Local. Now everyone who does an internet search on my company will see this awful review. My business is ruined!”

Many businesses go on a tirade such as this once they discover negative content about their companies online. However, if this ever happens to you, just keep calm and carry on. It’s not the end of the world (although it could seem that say); it’s just one bad customer review.

First, let’s think about why this hypothetical customer is slandering your business all over the Internet with his or her hurtful words. Why would someone take time out of their day to write about a business? I mean, most people are busy enough with work and family stuff. Who has the time to do this?

One obvious reason is that this person had a legitimately awful experience at your place of business. They just hated everything because they feel you messed up somehow. Now, they want to let the entire world know so other people won’t “make the same mistake that they did.”

If this is the case, then you’ve got some work to do. You shouldn’t be complaining about this nasty customer; you should be working towards finding out why they are upset and what you can do to make it better.

There’s another reason why people might write bad customer online reviews: Because they’re bored and nobody has ever loved them. In either case, you’re going to encounter both types of situations and you’ll want to be adequately repaired to deal with them.

But let’s be honest…

There are people who write bad customer online reviews just because they’re miserable; and their only pleasure is to tear down other people’s hard work. You’ll notice that even great restaurants (some of the best in the world) will have someone complaining; either the service was terrible, the food was awful, the prices were too high, and the list goes on…

Some people will write bad online reviews no matter what. It’s just the way the world works. (And it especially works that way on the Internet).

Therefore, consumers expect to see one or two negative customer online reviews. The good thing is that most consumers know how to filter out the review trolls and spot the legit ones. 

My entrepreneurial journey began in 2000, following a corporate downsizing. Transitioning from a conventional corporate role, I entered the thrilling field of online digital marketing.

My ambition, passion for writing, and drive for success led me to found Bull Falls Marketing, committed to innovative digital marketing solutions. These attributes not only paved my way to success but positioned me as a thought leader in the industry.

I’ve had the privilege of featuring my writings on digital marketing in respected publications like The Daily Buzz. My understanding of the digital world, expressed through my distinctive writing style, has earned recognition and respect.

My journey from corporate life to a leader in digital marketing reflects resilience, creativity, and a commitment to excellence. Through Bull Falls Marketing and my continuous contributions, I strive to inspire and guide others toward online business success.

 

0 Comments