Decreasing bad reviews to increase profit

by | Reputation Management

Sheryl Henricks

Sheryl Henricks

Blogger and Content Creator

The Daily Buzz: Welcome to a valuable resource designed for professionals and enthusiasts alike. Here, you will find concise yet comprehensive blog posts that delve into the world of online marketing.

With a focus on the most current trends, tools, and techniques, the Daily Buzz aims to inform and educate readers about strategies that truly work.

Whether you’re a seasoned marketer seeking the latest insights or a business owner looking to enhance your online presence, the Daily Buzz offers relevant content tailored to your needs. Explore the dynamic landscape of online marketing with us, and empower your business to thrive in the digital age.

Join the Daily Buzz community today, and stay ahead with real-time updates on the strategies that are shaping the future of online marketing.

Recent Posts

Unleash the Power of Social Media for Business Triumph
Unleash the Power of Social Media for Business Triumph

Social media platforms have transformed the landscape of marketing and communication, providing businesses with an array of powerful tools to reach and engage their customers. From the ability to create captivating content to leveraging influencer partnerships and running targeted ad campaigns, social media opens up a world of possibilities for businesses to maximize their online presence and drive meaningful interactions with their audience.

read more
Can Great Targeted Press Releases Amplify Your Business Exposure?
Can Great Targeted Press Releases Amplify Your Business Exposure?

In today’s digital era, businesses are searching for effective methods to gain exposure and capture attention. Targeted press releases have emerged as a powerful solution, capable of generating significant media coverage and reaching a wider audience.

Forbes Magazine recognizes press releases as the most effective means of gaining widespread exposure due to their concise format and ability to convey compelling narratives about your business. Press releases offer advantages such as increased customer acquisition, enhanced credibility, and the potential for future media coverage.

By incorporating strategic press release marketing, businesses can unlock remarkable opportunities for exposure and drive tangible results. Contact our professionals today to leverage the power of press releases and elevate your business’s visibility.

read more
Do Press Releases Evoke Emotion And Get Great Results
Do Press Releases Evoke Emotion And Get Great Results

Press releases are a strategic and impactful way to share newsworthy information about your business. Whether you’re launching a new product, announcing a company milestone, or sharing industry insights, a well-crafted press release can generate significant media coverage and attract the attention of your target audience. By leveraging press releases, you have the opportunity to shape the narrative around your brand and establish yourself as a trusted authority in your industry. The key lies in understanding the elements of an effective press release and how to distribute it to relevant media outlets for maximum exposure.

read more

Follow me

Learn how bad negative online reviews can hurt your business?

Bad negative online reviews are a part of doing business.  The way your company chooses to address the critical customer online is what can make a difference. Bad negative online reviews have you concerned?


How to Use Bad Negative Online Reviews to Your Advantage

Negative customer reviews are the best thing that’s ever happened to your company. You might be saying to yourself:

“What are you talking about? Bad negative online customer reviews are terrible! They drive customers away, and they can often be disparaging of all the hard work I’ve put into my business.”

All those things are true: Bad negative online reviews can drive customers away. And they do hurt to read when you’ve put a lot of hard work into your business. But do you know what’s even better than feeling good about your business? The truth.

The truth stings sometimes; it can be a tough pill to swallow. It’s like going to the doctor when you’re not feeling well; you’ll avoid it because you don’t like it, while knowing that you need to go if you want to get better.

Bad Negative Online Reviews Give us the Truth!

The truth found in negative customer reviews used to be quite expensive. It was called market research, and businesses used to, and some still do, spend a lot of money and waste a lot of time trying to figure out what customers thought about their product.

Do you like x? Why don’t you like y? If y was replaced by x, would you like it better?

Today, most businesses don’t have to waste their time and money on market research. All you have to do to find out what people think about your business is to queue up Google+ Local, Yelp, or other online review sites and you’ll find out real quick.

Every time your business gets a bad negative online customer review, you should try to respond to that customer directly. Reach out to them and tell him or her that you appreciate them as a customer and that you value their input.

If they didn’t include it in their review, ask them why they were so dissatisfied with their service. Ask them what you could have done differently to make their experience a better one in the future.

Always look at a bad negative online customer review as an idea for improvement. There’s always something you can be doing better, and these reviews tell you exactly what you should be doing.

Without mentioning the fact that you’ve gotten some negative reviews, it’s a good idea to tell your customers how you’ve been working to improve x, y and z lately.

Be sure to list some concrete things you’ve done to move toward excellence; this will help cut down on any negative feedback about your company.

Contact us today to learn the best ways to handle bad negative online customer reviews.

We can help. Get the facts. Call or click now


My entrepreneurial journey began in 2000, following a corporate downsizing. Transitioning from a conventional corporate role, I entered the thrilling field of online digital marketing.

My ambition, passion for writing, and drive for success led me to found Bull Falls Marketing, committed to innovative digital marketing solutions. These attributes not only paved my way to success but positioned me as a thought leader in the industry.

I’ve had the privilege of featuring my writings on digital marketing in respected publications like The Daily Buzz. My understanding of the digital world, expressed through my distinctive writing style, has earned recognition and respect.

My journey from corporate life to a leader in digital marketing reflects resilience, creativity, and a commitment to excellence. Through Bull Falls Marketing and my continuous contributions, I strive to inspire and guide others toward online business success.